Terms of service – MYOBAND UK

Terms of service

These Terms and Conditions apply to all purchases of Goods which are sold by Proprotein Limited. By placing an order on this website or with us directly, you agree to abide by these Terms and Conditions.

We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website or sent as a letter if you are purchasing as a distributor. It is your responsibility to read the Terms and Conditions on each occasion that you use this website, and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.

In these Terms and Conditions (the “Conditions”) the following words shall have their corresponding meaning:
“Buyer” the person(s), firm or company who purchases the Goods from the Company.
“Company” Proprotein Limited registered in England Reg. No. 13645876.
“Goods” any Goods agreed to be supplied to the Buyer by the Company (including any part or parts of them).
“Delivery Date” the date on which the Goods are to be delivered as stipulated in the Buyer’s order and accepted by the Seller.
“Contract” any agreement between the Company and the Buyer for the sale and purchase of the Goods, incorporating these Conditions.

1. Basis of Sale
1.1. The Buyer represents that information provided when placing its order is up-to-date, materially accurate and is sufficient for the Seller to fulfil the Buyer’s order.
1.2. The Buyer represents that it has legal capacity to enter into a contract. No warranty, commitment or any other obligation should be assumed by the Buyer on the Seller’s behalf or on behalf of a Goods manufacturer, licensor or supplier without the Seller’s express prior written consent.
1.3. The Seller’s employees or agents are not authorised to make any representations concerning the Goods unless confirmed by the Seller in writing. In entering into the Contract, the Buyer acknowledges that it does not rely on, and waives any claim for breach of, any such representations.
1.4. No variation to these Conditions shall be binding unless prior agreed in writing between the authorised representatives of the Buyer and the Seller.
1.5. Sales literature, price lists and other documents issued by the Seller in relation to the Goods are subject to alteration without notice and do not constitute offers to sell the Goods which are capable of acceptance.
1.6. The liability of the Seller to the Buyer for breaking any of these Conditions is limited to refunding any money already paid by the Buyer for Goods that have not been received or that have been returned within the agreed time scales and in the required condition. The Company will not be liable for any other loss or damages, unless the loss or damages are caused by negligence.
1.7. Any typographical, clerical or other accidental errors or omissions on the website or in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller. If we discover an error in the price of Goods you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the Goods, you will receive a full refund.
1.8. Any information (and accompanying material) provided by the Company is not intended to replace the attention or advice of a physician or other health care professional. Anyone wishing to embark on any dietary, drug, exercise or other lifestyle change intended to prevent or treat a specific disease or condition should first consult and seek clearance from a qualified healthcare professional. The Company strongly advises that anyone who is currently taking medicinal products and/or suffer from any form of medical disorder should consult their doctor prior to using any products advertised on the website. Kui-Tech Ltd. trading as Myo-Band strives to ensure that the information on this site is as accurate as possible but does not accept responsibility or liability for any inaccuracies.

2. Prices
2.1. All prices are inclusive of VAT where applicable. Costs of carriage are those applicable at the time, as advertised and noted at the point of order.
2.2. Confirmation of the order by the Buyer signifies acceptance of these charges.
2.3. The company reserves the right to alter prices at any time prior to delivery.

3. Delivery
3.1. Delivery of the Goods shall be made by the Seller delivering the Goods to the place in UK or outside UK as specified in the Buyer’s order, and/or the Seller’s acceptance as the location to which the Goods are to be delivered by the Seller.
3.2. If the delivery address is outside UK, the Buyer shall be responsible for complying with any legislation or regulation governing the importation of the Goods into and selling of the Goods in the country of destination and is liable for all import duties and procedures thereof. For the avoidance of doubt, the Company does not warrant that any products purchased by the Buyer comply with all statutory requirements and regulations relating to the sale of the Goods in any jurisdiction outside of Hong Kong and it is the sole responsibility of the Buyer to ensure compliance.
3.3. The Delivery Date is approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in writing. The Goods may be delivered by the Seller in advance of the Delivery Date upon giving reasonable notice to the Buyer.
3.4. Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract. Failure by the Seller to deliver any one or more of the instalments in accordance with these Conditions, or any claim by the Buyer in respect of any one or more instalments, shall not entitle the Buyer to treat the Contract as a whole as repudiated.
3.5. If the Buyer fails to take delivery of the Goods or any part of them on the Delivery Date and/or fails to provide any instructions, documents, licences, consents or authorisations required to enable the Goods to be delivered on that date, the Seller shall be entitled upon given written notice to the Buyer to arrange for the storage of the Goods. Notwithstanding the provision of Clause 8.1 of these Conditions risk in the Goods shall pass to the Buyer, delivery shall be deemed to have taken place (signed for or left in a safe place not signed for service) and the Buyer shall pay to the Seller all costs and expenses, including storage and insurance charges arising from such failure.

4. Damage/Loss in Transit
4.1. The Company accepts no liability for any loss resulting from the Buyer’s failure to comply with our carrier’s requirements with respect to notification of damage, shortage or non-delivery of Goods.
4.2. Goods should be inspected on receipt and damage/shortages advised in writing to the carriers and ourselves within 5 days.
4.3. Damaged Goods must be retained for inspection at the company’s discretion.
4.4. Damaged Goods returned to the company will only be accepted if previously agreed in writing.
4.5. Non-delivery must be advised in writing to the carriers and ourselves within 10 working days of date of order.

5. Returns
5.1. Returns of Goods supplied in accordance with Buyer’s orders cannot be accepted without the prior written consent of the company.
5.2. Returned Goods must be sent carriage paid.

6. Payment
6.1. Payment for the Goods and any applicable delivery charges can be made by any method shown on the Seller’s website at the time you place your order. Refunds will generally be made by the same means of a credit to your chosen method of payment.
6.2. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
6.3. There will be no delivery until cleared funds are received (with the exception of business accounts where we have agreed credit facilities with you).
6.4. In certain circumstances we may require verification of identity and/or an address in order for us to comply with payment processing procedures. The following are considered acceptable forms of verification documentation.

Identity (must be valid):
1. Current valid “full” passport; or
2. Provisional or full (photo) driving license; or
3. Government issued National Identity Card (for some countries)
Address:
1.Copy of a recent utility or tax bill. The document must be no more than 3 months old. Mobile phone bills are not acceptable; or
2. An account or credit card statement from a bank we recognise. The statement should be the most recent available statement. Statements featuring a “care of” address are not acceptable. Non-bank cards, including gym cards, store cards and student cards are not acceptable; or
3. A recent mortgage statement from a lender known to us. The company reserves the right not to supply Goods without verification of identity and/or address.

6.5. The Company reserves the right to charge interest on late payments in accordance with the Late Payment of Commercial Debts [Interest] Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002 and to suspend further deliveries.
6.6. If due to default in payment the Company incurs additional costs in collecting the debt such as legal or debt collection fees etc then the defaulting Buyer will be held liable for all of these costs.
6.7. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3
  • Pay Later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

7. Risk and Title
7.1. Risk shall pass to the Buyer when the Goods are delivered to or collected by the Buyer or his agent.

8. Retention of Title
8.1. It is a term of the Contract for sale of any Goods herein that the Goods shall remain the property of the Seller until such time as payment in full has been received and cleared. In the event of any default in payment the Seller reserves the right to reclaim the Goods concerned.

9. Copyright
9.1. Unless otherwise stated, the design and layout of this website, and all the material published on this website, including text, graphics, photos, logos and attached documents, is the copyright of Kui-Tech Ltd. You may not copy any materials from this website without prior permission.

10. Jurisdiction and Applicable Law
10.1. Each party irrevocably agrees that the courts of UK shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or its subject matter or formation (including non-contractual disputes or claims).
10.2. The above terms and conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of UK.


SUBSCRIPTION SERVICE

Subscription Terms

Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew each month without notice until you cancel. You authorize us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every month upon renewal until you cancel.

We may change your plan’s rate each monthly renewal term, and we will notify you of any rate change with the option to cancel.

If your primary payment method fails, you authorize us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment, or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information anytime in your subscription page.

Cancellation Terms

You can cancel your subscription anytime by contacting our customer service on the website or email us. Your service will continue until the end of that month’s billing period.


OEM/ PRIVATE LABEL PRODUCTION TERMS and CONDITIONS only

PROPROTEIN LIMITED

STANDARD TERMS AND CONDITIONS OF SALE (FOR PRODUCTS AND/OR SERVICES)

The Customer's attention is particularly drawn to the provisions of clause 15 (Indemnity) and clause 16 (Limitation of liability).

  1. Interpretation

The following definitions and rules of interpretation apply in this agreement.

1.1  Definitions:

Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
Conditions: these standard terms and conditions of supply as amended from time to time in accordance with clause 20.8.

Contract: the contract between Proprotein and the Customer for the supply of Products and/or Services in accordance with these Conditions.
Control: the beneficial ownership of more than 50% of the issued share capital of an entity or the legal power to cause or direct to cause the direction of the general management of the entity.

Customer: the person or firm who purchases the Products and/or Services from Proprotein. Customer Supplied Materials: has the meaning given in clause 5.3(d).
Delivery Location: has the meaning given in clause 4.2.
Force Majeure Event: has the meaning given in clause 19.1.

Products: the products (or any part of them) set out in the Order.
Product Specification: Proprotein’s written specification for the Products or such other specification for the Products that is agreed in writing by Proprotein and the Customer.
Intellectual Property Rights: patents, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know- how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
Order: the Customer's order for the supply of Products and/or Services.
Proprotein: Proprotein Nutrition Ingredients UK Limited, a private limited company incorporated and registered in England and Wales (company number 02448349) with its registered office at Sunnyhills Road, Leek, Staffordshire, ST13 5RJ, UK.
Services: the services (or any part of them), including any deliverables required for those services, supplied by Proprotein to the Customer as set out in the Services Specification.
Services Specification: Proprotein’s written description or specification for the Services or such other specification for the Services that is agreed in writing by Proprotein and the Customer.

1.2  Interpretation:

(a)  A person includes a natural person, corporate or unincorporated body (whether or not having

separate legal personality).

(b)  A reference to a party includes its successors and permitted assigns.

(c) A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.

(d)  Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

(e)  A reference to writing or written includes email.

  1. Basis of contract

2.1  The Order constitutes an offer by the Customer to purchase Products and/or Services in accordance with these Conditions.

2.2  The Order shall only be deemed to be accepted when Proprotein issues written acceptance of the Order or, if earlier, when the Products and/or Services are delivered by Proprotein, at which point and on which date the Contract shall come into existence.

2.3  Any samples, drawings, descriptive matter or advertising issued by Proprotein and any descriptions of the Products or illustrations or descriptions of the Services contained in Proprotein's catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Products and/or Services described in them. They shall not form part of the Contract or have any contractual force.

2.4  These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. For the avoidance of doubt, these Conditions shall not be overridden or varied or added to except by agreement in writing between the Customer and a representative of Proprotein having the express written authority to do so. No other terms and conditions shall apply to the supply by Proprotein of the Products and/or Services and any other such terms and/or conditions are hereby rejected and excluded. Signature on behalf of Proprotein of any of the Customer’s order forms, delivery dockets or other standard documentation shall not override these Conditions.

2.5  Any quotation given by Proprotein (a) shall not constitute an offer, and is only valid for a period of 30 Business Days from its date of issue and (b) is subject to withdrawal by Proprotein at any time before Proprotein’s acceptance of any Order based upon it.

2.6  All of these Conditions shall apply to the supply of both Products and Services except where application to one or the other is specified.

  1. Products

3.1  The Products are described in the Product Specification.

3.2  Proprotein reserves the right to amend the Product Specification if required by any applicable statutory or

regulatory requirement, and Proprotein shall notify the Customer in any such event.

  1. Delivery of Products

4.1  Proprotein shall ensure that:

(a)  each delivery of the Products is accompanied by a delivery note which shows the date of the

Order, all relevant Customer and Proprotein reference numbers, and the type and quantity of the

Products (including the code number of the Products, where applicable); and

(b)  it states clearly on the delivery note any requirement for the Customer to return any packaging

material (such as, for example, pallets, steel cages (and any variations thereof), glass bottles and plastic crates) to Proprotein. The Customer shall make any such packaging materials available for collection at such times as Proprotein shall reasonably request and shall not reuse such packaging materials. Returns of packaging materials shall be at Proprotein's expense except that Proprotein reserves the right to charge the Customer for packaging materials which are not returned within the time specified by Proprotein or which have been returned but are not in a fit state or condition for reuse by Proprotein.

4.2  Proprotein shall deliver the Products to the location set out in the Order or such other location as the parties may agree which may include delivery to a carrier (Delivery Location).

4.3  Delivery of the Products shall be completed on the completion of the making available, unloading or loading of the Products at the Delivery Location in accordance with the Incoterms® agreed for the Order concerned.

4.4  In the case of Products delivered in sealed containers, the Customer must ensure that:

(a)  the containers and the seal numbers and quantities correspond with those shown on the delivery note;

(b)  the seals are intact, and it shall notify Proprotein without delay of any discrepancy or broken seal; and

(c)  the relevant officials from HM Revenue & Customs or other relevant customs authority (if

outside the UK) are present if any action is taken.

4.5  Any dates quoted for delivery of the Products are approximate only, and the time of delivery is not of the

essence.

4.6  If Proprotein fails to deliver the Products, its liability shall be limited to the costs and expenses incurred by the

Customer in obtaining replacement products of similar description and quality in the cheapest market available, less the price of the Products. Proprotein shall have no liability for any failure or delay in delivery of Products to the extent caused by a Force Majeure Event or the Customer's failure to provide Proprotein with adequate delivery instructions or other relevant instructions related to supply of the Products.

4.7  If 10 Business Days after Proprotein notified the Customer that Products were ready for collection or delivery the Customer has not taken or accepted delivery of them, Proprotein may resell or otherwise dispose of part or all of the Products and charge the Customer for any reasonable storage and selling costs incurred.

4.8  Proprotein may deliver the Products by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

4.9  The Customer is responsible for obtaining, at its own cost, such import licences and other consents in relation to the Products as are required from time to time and, if required by Proprotein, the Customer shall make those licences and consents available to Proprotein prior to the relevant shipment.

  1. Quality of Products

5.1  Proprotein warrants that on delivery the Products shall conform in all material respects with the applicable Product Specification.

5.2  Subject to clause 5.3, Proprotein shall, at its option, repair or replace any defective Products or refund the price of any defective Products in full if:

(a) the Customer gives notice in writing within a reasonable time of discovery (but no later than 5 days from discovery) that some or all of the Products do not comply with the warranty set out in clause 5.1 or of whole or partial non-delivery or shortages;

(b) Proprotein is given a reasonable opportunity of examining any allegedly defective Products; and

(c) the Customer (if asked to do so by Proprotein) returns such Products to Proprotein's place of business.

5.3  Proprotein shall not be liable for the Products' failure to comply with the warranty in clause 5.1 if:
 

(a) the Customer makes any further use of such Products after giving a notice in accordance with clause 5.2;

(b) the defect arises because the Customer failed to follow Proprotein's oral or written instructions as to the storage, handling or use of the Products or (if there are none) good trade practice;

(c) the defect arises as a result of Proprotein following any drawing, design or specification supplied by the Customer;

(d) the defect arises as a result of Proprotein using any ingredients, packaging or other raw materials supplied by the Customer or sourced from a third party specified by the Customer for use by Proprotein in the manufacture or processing of the Products (Customer Supplied Materials);

(e) the Customer alters or repairs such Products without the written consent of Proprotein;

(f) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or

(g) the Products differ from their description or the Product Specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards.

5.4  These Conditions shall apply to any repaired or replacement Products supplied by Proprotein.

5.5  The Customer must notify Proprotein in writing of any seizures of Products for whatever reason and deliver full particulars to Proprotein within 5 Business Days of the date of the seizure supported by certificates signed by a recognised public health official or official of a recognised regulatory body giving all relevant details including any time-limits or other conditions and the reason for any seizure.

5.6  No warranty is given by Proprotein and Proprotein shall have no liability in respect of the following:

(a)  where the Products are packaged under the Customer’s own label or in accordance with the instructions of the Customer, that the information on the packaging of the Products (for example the integration of technical data such as nutritional information for consumers and the identification of ingredients) complies with applicable laws in the respective country of sale;

(b)  that the Products may lawfully be supplied or offered for sale outside the country of delivery unless supply for a particular country is expressly stated in the Product Specification; or

(c)  that the Products are suitable for mixing, blending, compounding with or incorporating into other goods or products, unless expressly stated in the Product Specification.

5.7  The Customer must observe (including before title to the Products passes) storage, handling and transportation conditions suitable for the Products and proper stock rotation in the case of all Products and must not release Products for sale or distribution where, because of their age or having regard to the time normally taken in the progress of Products along the distribution chain, they could not reasonably be expected to reach the ultimate consumer in a fresh and wholesome state and before the end of their recommended shelf life.

5.8  The Customer must not obscure, remove, conceal or otherwise interfere with any markings or other indication of source or origin on any Products or their labelling or packaging.

  1. Title and risk

6.1  The risk in the Products shall pass to the Customer on completion of delivery to the Delivery Location.

6.2  Legal and beneficial title to the Products shall not pass to the Customer until the earlier of:

    1. (a)  Proprotein receives payment in full (in cash or cleared funds) for the Products, in which case title to the Products shall pass at the time of payment of all such sums; and
    2. (b)  the Customer resells the Products, in which case title to the Products shall pass to the Customer at the time specified in clause 6.4.

6.3  Until title to the Products has passed to the Customer, the Customer shall:
(a) hold the Products as Proprotein’s fiduciary agent and bailee;
(b) not pledge or in any way charge by way of security the Products;
(c) store the Products separately from all other products held by the Customer so that they remain

readily identifiable as Proprotein's property;
(d) not remove, deface or obscure any identifying mark or packaging on or relating to the Products; (e) maintain the Products in satisfactory condition and keep them insured against all risks for their

full price on Proprotein's behalf from the date of delivery;
(f) notify Proprotein immediately if it becomes subject to any of the events listed in clause 17.2(b) or

clause 17.2(c); and
(g) give Proprotein such information relating to the Products as Proprotein may require from time to time.

6.4  Subject to clause 6.5, the Customer may resell or use the Products in the ordinary course of its business (but not otherwise) before Proprotein receives payment for the Products. However, if the Customer resells the Products before that time:

(a) it does so as principal and not as Proprotein’s agent; and
(b) title to the Products shall pass from Proprotein to the Customer immediately before the time at which resale by the Customer occurs.

6.5  If before title to the Products passes to the Customer the Customer becomes subject to any of the events

listed in clause 17.2(b) or clause 17.2(c), then, without limiting any other right or remedy Proprotein may have:

(a)  the Customer's right to resell Products or use them in the ordinary course of its business ceases immediately; and

(b)  Proprotein may at any time:

(i) require the Customer to deliver up all Products in its possession which have not been resold, or irreversibly incorporated into another product; and

(ii) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Products are stored in order to recover them.

  1. Supply of Services

7.1  Proprotein shall supply the Services to the Customer in accordance with the Services Specification in all material respects.

7.2  Proprotein shall use all reasonable endeavours to meet any performance dates for the Services specified in the Services Specification, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.

7.3  Proprotein reserves the right to amend the Services Specification if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and Proprotein shall notify the Customer in any such event.

7.4  Proprotein warrants to the Customer that the Services will be provided using reasonable care and skill.

  1. Customer's obligations

8.1  In addition to the Customer’s obligations set out elsewhere in these Conditions, the Customer shall:

(a)  ensure that the terms of the Order and any applicable Product Specification and/or Services

Specification are complete and accurate;

(b)  co-operate with Proprotein in all matters relating to the Products and/or Services;

(c)  provide Proprotein with such information and materials as Proprotein may reasonably require in order to supply the Products and/or Services, and ensure that such information is complete and accurate in all material respects;

(d)  obtain in good time and maintain all necessary licences, permissions and consents which may be required for the Products and/or Services;

(e)  comply with all applicable laws, including health and safety laws, data protection laws, employment and modern slavery laws, and anti-bribery and corruption laws (Applicable Laws);

(f)  keep all materials, equipment, documents and other property of Proprotein (Proprotein Materials) at the Customer's premises in safe custody at its own risk, maintain Proprotein Materials in good condition until returned to Proprotein, and not dispose of or use Proprotein Materials other than in accordance with Proprotein's written instructions or authorisation;

(g)  ensure that any Customer Supplied Materials are fit for purpose and that use of Customer Supplied Materials for the purpose of supplying the Products does not cause Proprotein to infringe any applicable laws or any third party rights; and

(h)  comply with any additional obligations as set out in the Product Specification and/or Services Specification.

8.2  If Proprotein's performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default) then:

(a)  without limiting or affecting any other right or remedy available to it, Proprotein shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations, in each case to the extent the Customer Default prevents or delays Proprotein's performance of any of its obligations;

(b)  Proprotein shall not be liable for any costs or losses sustained or incurred by the Customer arising from Proprotein's failure or delay to perform any of its obligations as set out in this clause 8.2; and

(c)  the Customer shall reimburse Proprotein on written demand for any liabilities, costs, expenses, damages or losses sustained or incurred by Proprotein arising from the Customer Default.

  1. Recall

9.1 If either party is notified by a government or other legal authority that a recall of any Products or any product containing Products is required, requested or otherwise advisable as probably being needed, or establishes a need to recall due to non-conformity of Products with the Product Specification, it shall promptly give to the other party written notice of the same with full details.

9.2  The parties shall agree who is to take the lead role in co-ordinating the recall and the recall shall be carried out in a commercially reasonable manner with each party affording the other all reasonable assistance.

9.3  The costs of recalling Products, including the cost of replacement quantities of recalled Products, shall be borne as follows:

(a)  if the principal reason for the recall is Proprotein’s negligence or failure to deliver Products that conform with the Product Specification, by Proprotein;

(b)  if the principal reason for the recall of the Products in question is the Customer’s negligence or failure to store or otherwise treat the Products in conformity with the Product Specification and/or its failure to comply with the terms of the Contract, by the Customer; or

(c)  if the recall of the Products was legally required and the reason is not one of those set forth in clauses 9.3(a) or 9.3(b) above, by the parties equally.

  1. Charges and payment

10.1  The price for Products and/or Services:

(a)  shall be the price set out in Proprotein’s quotation or, if no price is quoted (or Proprotein’s quotation is

no longer valid), the price set out in Proprotein’s acceptance of the Order or in Proprotein’s invoice

based on Proprotein’s then current prices, which may change from time to time; and

(b)  unless agreed otherwise in writing, shall be exclusive of all costs and charges of packaging,

insurance and transport of the Products and all such costs and charges shall be invoiced to and

payable by the Customer in addition to the price.

10.2  Any increase in costs or expenses arising from any act or omission or special requirement of the Customer or any modification to a Specification made at the Customer’s request may be charged to the Customer.

10.3  Proprotein may invoice the Customer on or at any time after completion of delivery of the applicable Products and/or Services.

10.4  The Customer shall pay each invoice submitted by Proprotein:

(a)  within 30 days of the date of the invoice or in accordance with any credit terms agreed by Proprotein and confirmed in writing to the Customer; and

(b)  in full and in cleared funds to a bank account nominated in writing by Proprotein, and time for payment shall be of the essence of the Contract.

10.5  All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by Proprotein to the Customer, the Customer shall, on receipt of a valid VAT invoice from Proprotein, pay to Proprotein such additional amounts in respect of VAT as are chargeable on the supply of the Services or Products at the same time as payment is due for the supply of the Services or Products.

10.6  If the Customer fails to make a payment due to Proprotein under the Contract by the due date, then, without limiting Proprotein's remedies under clause 17 (Termination), the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 10.6 will accrue each day at 4% a year above the Bank of England's base rate from time to time, but at 4% a year for any period when that rate is 0% or lower. The Customer shall pay the interest together with the overdue sum.

10.7  Neither party shall have any right of set-off under the Contract.

  1. Intellectual property rights

11.1  All Intellectual Property Rights in or arising out of or in connection with the Products and Services (other than Intellectual Property Rights in any Customer Supplied Materials) shall be owned by Proprotein.

11.2  The Customer provides the following warranties:

(a)  To the extent that the Products are to be manufactured in accordance with a specification

supplied by the Customer, the Customer warrants that use of such specification will not infringe any third party's Intellectual Property Rights.

(b)  To the extent that the Products are to be manufactured using Customer Supplied Materials, the Customer warrants that use of such Customer Supplied Materials will not infringe any third party's Intellectual Property Rights.

(c) Where the Products are supplied in any packaging or containers designed by the Customer or which are marked in accordance with the Customer's instructions or requests, the Customer warrants that such packaging, containers and markings will not infringe any third party's Intellectual Property Rights.

11.3 The Customer grants Proprotein a fully paid-up, non-exclusive, royalty-free non-transferable licence to copy and modify any materials provided by the Customer to Proprotein for the term of the Contract for the purpose of providing the Products and/or Services to the Customer.

  1. Confidentiality

13.1  Each party undertakes that it shall not at any time during the Contract, and for a period of 5 years after termination of the Contract, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 13.2.

13.2  Each party may disclose the other party's confidential information:

(a)  to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party's obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party's confidential information comply with this clause 13; and

(b)  as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

13.3  Neither party shall use the other party's confidential information for any purpose other than to perform its obligations under the Contract.

  1. Data Protection

14.1  Pursuant to Article 13 and/or Article 14 of the UK General Data Protection Regulation (UK GDPR), we, Proprotein, inform you, the Customer, of the handling of your personal data (contact data etc.) which we receive within the framework of our business relationship. The controller is Proprotein - dataprotection@Proprotein.com. The legal basis for the processing of this personal data is specified in paragraphs (b) and (f) of Article 6(1) UK GDPR. The purpose of the data processing and our legitimate interest is the performance of the business relationship between us.

14.2  Your data will be kept for the duration of this business relationship (including electronically in our systems) and will subsequently be erased, subject, however, to any applicable statutory retention periods and unless we require the data for asserting our legal rights or exercising or protecting ourselves against any legal claims. If you consented to any other type of use, we will delete the data as soon as you revoke your consent. Only our employees and service providers that require the data for the fulfilment of their agreed responsibilities have access to the data. The data may be transmitted to public bodies where required by law (e.g. investigative authorities). If certain prerequisites pursuant to Article 15 to Article 18 UK GDPR are fulfilled, you have an access right, right for correction or deletion of your personal data and a right to limit our processing of your data. Furthermore, you can object to the further processing of your personal data pursuant to Article 21(1) UK GDPR. Pursuant to Article 77(1) UK GDPR, you also have the right to file a complaint with a supervisory authority if you are of the opinion that the processing of your personal data infringes UK GDPR.

14.3  For further information regarding our processing of your personal data, please refer to Proprotein’s Privacy Policy, available here: www.myo-band.com/privacy-policy.

 

  1. Indemnity: THE CUSTOMER'S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE.

15.1 The Customer shall indemnify Proprotein against all liabilities, costs, expenses, damages and losses suffered or incurred by Proprotein in connection with:

(a) any breach of clause 5.7 by the Customer (re treatment of Products etc.);
(b) any breach of clause 8.1(e) by the Customer (compliance with Applicable Laws);
(c) any breach of warranty by Customer under clause 11.2 (re Intellectual Property Rights).

15.2 This clause 15 shall survive termination of the Contract.

  1. Limitation of liability: THE CUSTOMER'S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE.

16.1 Nothing in the Contract shall limit or exclude either party's liability for:

(a)  death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

(b)  fraud or fraudulent misrepresentation; or

(c)  any matter in respect of which it would be unlawful to exclude or restrict liability.

16.2 Subject to clause 16.1, Proprotein shall not be liable under or in connection with the Contract, whether in contract, tort (including negligence), for breach of statutory duty or otherwise, for any loss of profits, loss of sales or business, loss of agreements or contracts, loss of anticipated savings, loss of use or corruption of software, data or information, loss of or damage to goodwill, punitive or special damages, or any indirect or consequential loss or damage.

16.3 Subject to clause 16.1 and 16.2, Proprotein's total liability to the Customer, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with the Contract, shall be limited to the value of the total charges paid or payable for the applicable Products and/or Services under the Contract.

16.4 This clause 16 shall survive termination of the Contract.

  1. Termination

17.1 Without affecting any other right or remedy available to it, Proprotein may terminate the Contract by giving the other party not less than 3 months' written notice.

17.2 Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:

(a) the other party commits a material breach of its obligations under the Contract and (if such breach is remediable) fails to remedy that breach within 14 days of receipt of notice in writing to do so;

(b) the other party is the subject of an insolvency event or action; or

(c) the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business.

17.3 Without affecting any other right or remedy available to it, Proprotein may terminate the Contract with

immediate effect by giving written notice to the Customer if:

(a) the Customer fails to pay any amount due under the Contract on the due date for payment;

(b) the Customer’s financial position deteriorates to such an extent that in Proprotein's opinion the Customer's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy;

(c) the Customer (being an individual) dies or by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs; or

(d) there is a change of Control of the Customer.


17.4 Without affecting any other right or remedy available to it, Proprotein may suspend the supply of Services or all further deliveries of Products under the Contract or any other contract between the Customer and Proprotein if the Customer fails to pay any amount due under the Contract on the due date for payment, if the Customer becomes subject to any of the events listed in clause 17.2(b) or clause 17.2(c), or if Proprotein reasonably believes that the Customer is about to become subject to any such event.

  1. Consequences of termination

18.1 On termination of the Contract the Customer shall immediately pay to Proprotein all of Proprotein's outstanding unpaid invoices and interest and, in respect of Products and/or Services supplied but for which no invoice has been submitted, Proprotein shall submit an invoice, which shall be payable by the Customer immediately on receipt.

18.2 Termination or expiry of the Contract shall not affect any rights, remedies, obligations and liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.

18.3 Any provision of the Contract that expressly or by implication is intended to have effect after termination or expiry shall continue in full force and effect.

  1. Force majeure
    19.1 Force Majeure Event means any circumstance not within a party's reasonable control including, without

limitation:
(a) acts of God, flood, drought, earthquake or other natural disaster;
(b) epidemic or pandemic;
(c) terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations;
(d) nuclear, chemical or biological contamination or sonic boom;
(e) any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent;
(f) collapse of buildings, fire, explosion or accident;
(g) any labour or trade dispute, strikes, industrial action or lockouts;
(h) non-performance by suppliers or subcontractors (other than by companies in the same group as the party seeking to rely on this clause); and

(i) interruption or failure of utility service.

19.2 Provided it has complied with clause 19.3, if a party is prevented, hindered or delayed in or from performing any of its obligations under the Contract by a Force Majeure Event (Affected Party), the Affected Party shall not be in breach of the Contract or otherwise liable for any such failure or delay in the performance of such obligations. The time for performance of such obligations shall be extended accordingly.

19.3 The Affected Party shall:

(a)  as soon as reasonably practicable after the start of the Force Majeure Event, notify the other party in writing of the Force Majeure Event, the date on which it started, its likely or potential duration, and the effect of the Force Majeure Event on its ability to perform any of its obligations under the Contract; and

(b)  use all reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations.

19.4 If the Force Majeure Event prevents, hinders or delays the Affected Party's performance of its obligations for a continuous period of more than 3 months, the other party may terminate the Contract by giving 2 weeks' written notice to the Affected Party.

  1. General
    20.1 Assignment and other dealings.

(a)  Proprotein may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Contract.

(b)  The Customer shall not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of Proprotein.

20.2 Notices.
(a) Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other in writing in accordance with this condition, and shall be delivered to such address personally or sent by pre-paid post, recorded delivery, commercial courier or email.

(b) This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any other method of dispute resolution.

20.3  Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

20.4  Waiver. A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.

20.5  No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute either party the agent of the other, or authorise either party to make or enter into any commitments for or on behalf of the other party.

20.6  Entire agreement.

(a)  The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. Except as expressly stated in the Contract, no party makes any express or implied warranty or representation.

(b)  Each party acknowledges that in entering into the Contract it does not rely on, and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation based on any statement in the Contract.

(c)  Nothing in this clause shall limit or exclude any liability for fraud or fraudulent misrepresentation.

20.7  Third parties’ rights. The Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 for a third party to enforce any term of the Contract.

20.8  Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is agreed in writing and signed by the parties (or their authorised representatives).

20.9  Governing law. The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

20.10  Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

Proprotein Limited
Standard Terms and Conditions of Sale (for Products and/or Services)

 

 

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