THE DPA & GDPR MAY 2018
We and this website complies to the DPA (Data Protection Act 1998) and complies to the GDPR (General Data Protection Regulation) which came into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.
DATA WE GATHER
We may collect the following information about you through our site:
• Name and job title
• Contact information including phone numbers and email addresses
• Demographic information, such as postcode, interests and preferences
• Website usage data
• Information relating to client enquires
• Other information concerning special offers, or surveys
HOW YOUR DATA IS USED
We collect the aforementioned information about you to help us to provide you with the best products and service possible. We may use your data in the following way:
• For administration purposes
• To improve the products and services that we provide
• To contact you in response to an enquiry
• To send promotional information about products and services, offers and other information that we feel may be relevant to you.
• To contact you via email, telephone or mail for market research purposes.
Email marketing (if applicable): With your permission, we may send you emails about our company, industry, products and other updates.
We do not store credit card details nor do we share customer details with any 3rd parties.
What are cookies? Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer hard drive, they should take necessary steps within their web browser security settings to block all cookies from this website and its external serving vendors, or use the cookie control system (if available) upon their first visit.
CONTACT AND COMMUNICATION
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your expressed permission, we may use your details to send you product/service information and company/industry news through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
HOW DO I WITHDRAW CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at: Proprotein Limited, Hewitt House, Winstanley Road, Billinge, Lancashire, WN5 7XA.
THIRD PARTY WEBSITES
All trademarks reproduced in this website, which are not the property of or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. It does not signify that we endorse the website(s).
We have no responsibility for the content of the linked website(s).
DOWNLOADS AND MEDIA FILES
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites, and advise users to verify their authenticity using third party anti-virus software or similar applications.
EMAIL MAILING LISTS & MARKETING MESSAGES
We operate an email mailing list program, used to inform subscribers about products, services and news. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons/ tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
By subscribing to Proprotein Ltd text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialling system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.
SOCIAL MEDIA POLICY USAGE
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information: email us at firstname.lastname@example.org or mailing us at: Proprotein Limited, Proprotein, Unit 3 Walmsley court, Accrington, Lancashire, BB55JQ.